| Will you install Professional Cart Solutions
for me?
Yes we can. For details please click here.
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How long does it take to get setup?
The
setup time will vary depending on how many
products you have to enter and what parts
of the system you are going to use. It takes
a few minutes to answer the basic setup questions
and then you can start adding products to
your
web pages.
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How do I integrate my web site with Professional
Cart Solutions?
You create an account with us, then you simply log in to our administration area,
change some basic settings, add your products to the database and paste a few
lines of HTML code into your web site.
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What do I need to start using the shopping
cart?
You will need descriptions, pricing information, scanned pictures if you want
them (you will need to place these on your web pages) access to the internet,
a web site, and an email account. If you will be accepting credit card orders,
you will also need a merchant account.
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Can I buy this software system to put
on my own computer?
No. We have designed the system to be completely server based. Many functions
simply will not work on your home desktop computer...for example, the autoresponder
system. We have invested MANY thousands of dollars on true high-end server
equipment to ensure your data is secured and the performance is optimal. Also,
we implement updates on a regular basis. Desktop versions will not have the benefit
of these updates.
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Do you process my credit
card orders?
Yes and No. We will collect your customers
credit card information but to process
the credit card order, you will need your
own merchant account and a real-time payment
gateway service.
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Using Credit Cards with the Shopping Cart
How do I obtain a merchant credit card
account?
If you do not have a merchant account we can provide you with one instantly
through our partnership with www.practicepaysolutions.com or
go back to your Practice Pay Solutions associate site.
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Do I need my own Verisign Secure ID?
No, once you set up your account you will be registered under our secure server
ID and their is no need for you to get one.
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What payment gateways are you compatible
with?
- Authorize.net
- Cyber Cash
- iBill
- Intellipay
- iTransact
- NETbilling
- PayPal
- WorldPayVerisign
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Solutions handle credit card transactions?
We provide the secure server
supporting SSL encryption, to
collect customer information
and credit card #'s. When an
order is placed on your site,
our
system notifies you of it via email (without the credit card info). You then
have two options for processing the transactions. You can either simply collect
the orders from your account on our secure server and enter the credit card
info on a ZON or other credit terminal, or even use the old-fashioned hand-written
slips!
The second option is to use our Real Time Credit Gateway, in which transactions
are processed at the time they are placed. This is of course the best method,
as it not only credits your account immediately, but also offers maximum protection
against charge-backs or invalid transactions.
For more details click here.
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Using the Shopping Cart
Can I upload my existing client and
product database?
Yes. You can upload a standard comma delimited
text file for both your product and client
database. You can also update your existing
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How do I access Professional Cart Solutions
products and services?
All products and services are accessed exclusively through our Account Manager
and a web browser.
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How many products can
be listed in the shopping cart?
The system will support unlimited products.
The basic monthly fee includes your own database
with up to 10,000 records.
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Autoresponders
How many autoresponders do I have?
Unlimited. You can create as many different
autoresponders as you need.
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Can my Autoresponder messages be personalized?
Yes! This is an EXTREMELY POWERFUL feature of Professional Cart
Solutions. When your
prospect makes a request from your autoresponder or when they fill out a form
on your web site, Professional Cart Solutions captures the name
of your prospect. You can even place the name of your prospect in the subject
line of your autoresponder and follow-up messages. You can also merge other data
from your database throughout the body of the messages.
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Can I insert HTML code into the body
of my messages?
Yes. With Professional Cart Solutions
you may send HTML messages. You
can even create and send live forms
generated by Professional Cart
Solutions. Data entered
in these forms will go directly into your database.
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Technical Questions
What server platform
do your services run on?
Our system runs on dedicated dual processor
Dell PowerEdge servers running Windows
NT and SQL 7.0.
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Where are your servers located?
We utilize Dell Host for our co-locations
services. Dell has proven themselves to be
an industry leader when it comes to speed,
security, and reliability.
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hosted on your server?
No. Your
home page
and product
pictures
can be
stored
on any
server,
anywhere
in the world.
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We have concerns about the data you
will be storing, what is your system back
up policy?
Data is backed up on a continual basis through hardware configuration, then again
on a daily basis, data is stored in multiple locations on and off site. Back
up generators are in place in case of sudden power outages.
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Policies
Are
there any minimum time commitments for
using Professional Cart Solutions?
No. You can cancel your account at any time.
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What if I am not happy with Professional
Cart Solutions?
If
you are not happy with Professional
Cart Solutions. in
any way, simply email us within
30 days after purchase and we
will refund your money, PERIOD!
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Are there any set-up fees or transaction
fees?
No. We do not charge a set-up
fee or any transaction fees.
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